
the Melt Shop saw a 70% decrease in refunds related to quality
Melt shop improves the guest experience by following up with staff after an error occurs. Eliminating continuous cancerous staff activity right from the source.


Melt shop improves the guest experience by following up with staff after an error occurs. Eliminating continuous cancerous staff activity right from the source.
Melt Shop is a New York-based QSR with 12 locations under the Aurify Brands umbrella. Melt Shop is known for its grill cheeses, finger foods, and chicken sandwiches. Their review system is powered by Tattle to connect with guests and sift out poor comments, it responds promptly to customer feedback. However, Melt shop was missing 1 more piece to super optimize their kitchen surveillance and close loop guest comments and reviews with their kitchen staff.
Melt Shop is a New York-based QSR with 12 locations under the Aurify Brands umbrella. Melt Shop is known for its grill cheeses, finger foods, and chicken sandwiches. Their review system is powered by Tattle to connect with guests and sift out poor comments, it responds promptly to customer feedback. However, Melt shop was missing 1 more piece to super optimize their kitchen surveillance and close loop guest comments and reviews with their kitchen staff.