
Jersey Mike's Franchisees Exceed Brand compliance without management cost
Gritsee helps managers get ahead on their operations using powerful AI technology that's plug-and-play into any existing operation

Gritsee helps managers get ahead on their operations using powerful AI technology that's plug-and-play into any existing operation
Founded in 1956, Jersey Mike's Subs is renowned for its authentic submarine sandwiches, crafted with premium meats, fresh ingredients, and a commitment to exceptional customer service. Now operating over 3,000 locations, each sub continues to deliver a taste of tradition.
Maintaining Jersey Mike’s high brand standards is crucial for sales growth and is a key factor in evaluating franchisees for additional licenses. However, upholding these standards is challenging without exceptional supervision at each location.
Brand Compliance: Regular checks by corporate, including secret shoppers and calls, determine eligibility for license expansion.
Management Demands: Ensuring proper ingredient use, cleanliness, stock levels, and service speed requires attentive on-site management.
Staffing Issues: Skilled managers are difficult to find and often overburdened.
Operational Hours: Managers must oversee early prep work to ensure readiness for lunch rushes and maintain standards until closing.
Gritsee integrates swiftly with Cipe or any other existing camera system. It is up and running in a few days with no installation. No setup or training is needed for management or staff.
Owners and managers immediately start receiving our standard Jersey Mike's Weekly Insights Reporting and Daily bulletins. These include a 360° view of your locations that include:
Gritsee compiles thousands of daily samples into concise reports, enabling managers to identify problematic shifts, observe trends, and take prompt action.
This facilitates targeted coaching and strategic team adjustments without relying on hearsay or prolonged investigations.
"Since we started using Gritsee my job has completely changed. When I walk into a store, 80% of the things I used to have to take care of, are now done. I can focus on the real management and in-depth staff work."
Jersey Mike’s Regional Manager
Because staff is not asked to change their process, there was no cost impact on time or schedules. In fact, most of our customer save on labor by identifying problematic scheduling issues weeks before they become evident on their books.
Franchisees looking to meet compliance goals were able to get ahead of issues and make them consistent at their operations 24x7.
When secret shoppers or other corporate ratings were executed, they were able to pass with flying colors.
“We went from 34 to #1 in one of the main industry benchmarks we follow” -
Refunds reduction average from ~$173+ to ~$22 on a bi weekly basis. (~$650 monthly) Over $600 in monthly refund savings - $150 weekly savings on refunds alone
By eliminating negative customer follow-ups within those locations, saving corporate staff hours in weekly email outreach.
Gritsee offers a revolutionary management system for restaurants, delivering actionable, industry-focused, and advanced data analysis to empower owners in making informed decisions and achieving business success.